Is your Shark NV681 Rotator vacuum cleaner’s brush roll refusing to spin? This common issue can hinder the vacuum’s cleaning performance, leaving dirt and debris behind. Don’t worry; this article provides a comprehensive guide to diagnose and fix the problem, ensuring your Shark vacuum returns to its peak performance.
Table of Contents
- Understanding Why Your Shark NV681 Brush Isn’t Spinning
- Troubleshooting Steps for a Non-Spinning Brush Roll
- Step-by-Step Guide to Cleaning a Clogged Brush Roll
- Replacing the Brush Roll Motor
- Preventing Future Brush Roll Problems
- FAQ About Shark NV681 Brush Roll Issues
- Tips, Warnings, and Best Practices
- Conclusion
Understanding Why Your Shark NV681 Brush Isn’t Spinning

A non-spinning brush roll on your Shark NV681 can stem from various causes, ranging from simple fixes to more complex issues. Identifying the root cause is the first step toward resolving the problem and restoring your vacuum’s functionality. Let’s explore the common reasons behind this issue.
Troubleshooting Steps for a Non-Spinning Brush Roll
Here’s a breakdown of troubleshooting steps to get your Shark NV681’s brush roll spinning again:
1. Check for Blockages
The most frequent culprit is a blockage in the brush roll or hose.
- Action: Disconnect the vacuum from the power outlet. Carefully inspect the brush roll area for tangled hair, threads, or other debris. Use scissors or a seam ripper to remove any obstructions. Also, check the hose and wand for blockages.
2. Empty the Dust Cup
A full dust cup can sometimes interfere with the vacuum’s suction and brush roll function.
- Action: Empty the dust cup completely and ensure it’s properly reattached to the vacuum.
3. Reset the Motor
Sometimes, the motor may overheat and shut down the brush roll.
- Action: Unplug the vacuum and let it cool down for at least 30 minutes. This allows the motor to reset.
4. Inspect the Brush Roll Motor
A faulty brush roll motor can prevent the brush from spinning.
- Action: Check the motor for any signs of damage or wear. If the motor appears damaged, it may need to be replaced. (See “Replacing the Brush Roll Motor” section below)
5. Check the Belt (If Applicable)
Some Shark NV681 models have a belt that drives the brush roll.
- Action: If your model has a belt, inspect it for damage or breakage. A broken belt will need to be replaced.
Step-by-Step Guide to Cleaning a Clogged Brush Roll
A clogged brush roll is a common cause of spinning issues. Here’s how to thoroughly clean it:
- Power Off and Unplug: Always disconnect the vacuum from the power outlet before performing any maintenance.
- Remove the Brush Roll: Refer to your Shark NV681’s instruction manual for specific instructions on removing the brush roll. Generally, this involves releasing a locking mechanism or unscrewing a cover.
- Clear Visible Debris: Use your fingers or a tool like scissors to carefully remove any visible hair, threads, or other debris wrapped around the brush roll.
- Deep Clean the Brush Roll: Soak the brush roll in warm, soapy water for about 15-20 minutes to loosen stubborn debris.
- Rinse and Dry: Rinse the brush roll thoroughly with clean water and allow it to air dry completely before reassembling.
- Reassemble: Once the brush roll is dry, reassemble it into the vacuum, ensuring it’s securely in place.
Replacing the Brush Roll Motor

If the brush roll motor is faulty, replacement is necessary.
- Power Off and Unplug: Disconnect the vacuum from the power outlet.
- Access the Motor: Refer to your vacuum’s service manual for instructions. Usually, you’ll need to remove some screws and panels to access the motor.
- Disconnect the Wiring: Carefully disconnect the wires connected to the motor. Take a photo beforehand to ensure you reconnect them correctly.
- Remove the Old Motor: Remove the old motor from its housing.
- Install the New Motor: Place the new motor into the housing and reconnect the wires according to your photo.
- Reassemble: Reassemble the vacuum, ensuring all screws and panels are securely in place.
Preventing Future Brush Roll Problems
To prevent future issues with your Shark NV681’s brush roll:
- Regular Cleaning: Clean the brush roll regularly to prevent buildup of hair and debris.
- Empty the Dust Cup: Empty the dust cup frequently to maintain optimal suction.
- Avoid Vacuuming Cords: Avoid vacuuming over cords or other objects that could tangle in the brush roll.
FAQ About Shark NV681 Brush Roll Issues
Why is my Shark vacuum brush roll not spinning even after cleaning?
Even after cleaning, the brush roll might not spin if there’s a hidden clog, a faulty motor, or a damaged belt (if your model has one). Double-check for blockages in the hose and wand, and inspect the motor for any signs of damage.
How do I know if my Shark vacuum motor is bad?
Signs of a bad vacuum motor include unusual noises (like rattling or high-pitched whining), a burning smell, intermittent power, or complete failure to turn on. If you experience these issues, the motor may need replacement.
Can I use WD-40 to lubricate the brush roll?
No, WD-40 is not recommended for lubricating the brush roll. It can attract more dust and debris, potentially worsening the problem. Use a dry lubricant specifically designed for vacuum cleaners if lubrication is needed.
How often should I replace the brush roll on my Shark NV681?
The brush roll should be replaced every 6-12 months, depending on usage and the type of flooring you vacuum. If you notice the bristles are worn down or the brush roll is not cleaning effectively, it’s time for a replacement.
What does the brush roll indicator light mean?
The brush roll indicator light on your Shark NV681 indicates the status of the brush roll. A green light typically means the brush roll is functioning normally. A red light usually indicates a problem, such as a blockage or the brush roll being turned off.
Where can I buy replacement parts for my Shark NV681?
Replacement parts for your Shark NV681 can be purchased from various sources, including the Shark official website, appliance parts retailers like Amazon and eBay, and local vacuum repair shops.
Tips, Warnings, and Best Practices
- Safety First: Always disconnect the vacuum from the power outlet before performing any maintenance or repairs.
- Consult the Manual: Refer to your Shark NV681’s instruction manual for specific instructions and safety guidelines.
- Use Genuine Parts: When replacing parts, use genuine Shark replacement parts to ensure compatibility and performance.
- Professional Help: If you’re uncomfortable performing repairs yourself, consult a qualified appliance repair technician.
Conclusion
A non-spinning brush roll on your Shark NV681 vacuum cleaner can be frustrating, but with the right troubleshooting steps, you can often resolve the issue yourself. By following the guidance in this article, from checking for blockages to replacing a faulty motor, you can restore your vacuum’s cleaning power and keep your home spotless. Remember to perform regular maintenance to prevent future problems and extend the lifespan of your Shark NV681. If problems persist seek help from a qualified professional.







