Is your Shark RV850 robot vacuum refusing to return to its dock? This can be frustrating, but it’s a common issue with several potential causes. This guide will walk you through troubleshooting steps to get your Shark RV850 happily docking again, ensuring it’s always charged and ready to clean. We will cover common problems, practical solutions, and preventative measures to keep your robotic vacuum in top shape.
Table of Contents
Why Your Shark RV850 Won’t Dock
Several factors can prevent your Shark RV850 from docking correctly. Addressing these issues promptly will not only solve the immediate problem but also extend the life of your robot vacuum. Here’s a breakdown of the common culprits:
- Obstructions: Physical barriers blocking the path between the robot and the dock.
- Sensor Issues: Dust or damage affecting the robot’s navigation sensors.
- Docking Station Problems: Incorrect placement, power issues, or physical damage to the dock.
- Battery Issues: A significantly degraded battery might not allow the robot to reach the dock.
- Software Glitches: Temporary software errors that disrupt normal operation.
Troubleshooting Steps for a Non-Docking Shark RV850
Here are detailed steps to diagnose and fix why your Shark RV850 isn’t docking:
1. Check for Obstructions
The Problem: The most common reason for docking failure is physical obstructions preventing the robot from reaching its base. These can include furniture, cables, or even small objects.
The Solution:
- Clear the Path: Ensure a clear, unobstructed path of at least 3 feet in front of the docking station and 1.5 feet on each side.
- Manage Cables: Secure loose cables and wires that might entangle the robot.
- Remove Small Objects: Pick up small items like socks, toys, or shoes that could impede its movement.
2. Inspect and Clean the Sensors
The Problem: The Shark RV850 relies on sensors to navigate and locate its dock. Dirty or damaged sensors can impair its ability to find the base.
The Solution:
- Locate the Sensors: Refer to your user manual to identify the location of the robot’s sensors (usually on the front and bottom).
- Clean Gently: Use a soft, dry cloth to gently wipe the sensors. Avoid using liquids or abrasive materials.
- Check for Damage: Inspect the sensors for any visible damage. If damaged, contact Shark customer support for repair options.
3. Verify Docking Station Placement and Power
The Problem: An improperly placed or unpowered docking station cannot guide the robot for docking or recharge it.
The Solution:
- Optimal Placement: Place the docking station on a hard, level surface against a wall. Avoid placing it on carpets or in areas with direct sunlight.
- Secure Connection: Ensure the power adapter is securely plugged into both the docking station and a working wall outlet.
- Test the Outlet: Verify the outlet is functioning by plugging in another device.
4. Reset the Robot Vacuum
The Problem: Software glitches can sometimes interfere with the robot’s ability to dock correctly.
The Solution:
- Locate the Power Switch: Find the power switch on your Shark RV850 (usually on the side or bottom).
- Power Cycle: Turn the power switch off, wait for about 10-20 seconds, and then turn it back on.
- Test Docking: Send the robot back to the dock to see if the reset has resolved the issue.
5. Examine the Battery Health
The Problem: A battery that’s significantly degraded might not hold enough charge for the robot to reach the docking station, especially in larger homes.
The Solution:
- Monitor Battery Life: Observe how long the robot runs before attempting to dock. If it’s significantly shorter than usual, the battery might be failing.
- Contact Support: Contact Shark customer support to inquire about battery replacement options.
- Consider Replacement: If the battery is old or severely depleted, replacing it might be the best solution.
6. Check the Bumper
The Problem: If the bumper is stuck or not moving freely, it can interfere with the docking process. The bumper helps the robot navigate and detect obstacles.
The Solution:
- Inspect the Bumper: Check the bumper for any obstructions or debris.
- Free the Bumper: Gently push and release the bumper to ensure it moves freely.
- Clean the Bumper: Wipe the bumper with a clean, dry cloth.
7. Software and Firmware Updates
The Problem: Outdated software can sometimes cause operational issues, including docking problems.
The Solution:
- Check for Updates: Use the SharkClean app to check for any available software or firmware updates for your RV850.
- Install Updates: If updates are available, follow the app’s instructions to install them.
- Restart the Robot: After updating, restart the robot to ensure the changes take effect.
Practical Elements
Tools/Materials:
- Soft, dry cloth
- Small brush (for cleaning crevices)
Preparation Steps:
- Ensure the area around the docking station is clear.
- Turn off the robot before cleaning any components.
Troubleshooting Guide
| Problem | Solution |
|---|---|
| Robot can’t find the dock | Ensure a clear path, clean the sensors, and verify docking station placement. |
| Robot docks but doesn’t charge | Check the power connection to the docking station and clean the charging contacts on the robot and dock. |
| Robot stops before reaching dock | Monitor battery life and consider replacing the battery if it’s significantly degraded. |
| Bumper issues | Inspect the bumper for obstructions and ensure it moves freely. |
| Software malfunctions | Reset the robot and check for software updates via the SharkClean app. |
Pro Tips
- Regular Cleaning: Regularly clean the robot’s brushes, filters, and sensors to maintain optimal performance.
- Scheduled Cleaning: Use the SharkClean app to schedule cleaning sessions when the area is less likely to have obstructions.
- Docking Station Placement: Experiment with different docking station locations to find the most reliable spot.
Alternatives/Variations
- Manual Docking: If the robot consistently fails to dock automatically, manually place it on the docking station to ensure it charges.
- Virtual Boundaries: Use the SharkClean app to set up virtual boundaries to prevent the robot from going to problematic areas.
- Customer Support: If all else fails, contact Shark customer support for personalized assistance.
FAQ Section
Why does my Shark RV850 keep missing the docking station?
The Shark RV850 might miss the docking station due to obstructions, dirty sensors, or incorrect placement of the dock. Ensure a clear path, clean the sensors regularly, and place the docking station on a hard, level surface.
How do I clean the sensors on my Shark robot vacuum?
Use a soft, dry cloth to gently wipe the sensors. Avoid using liquids or abrasive materials, as these can damage the sensors. Refer to your user manual for the exact location of the sensors.
What should I do if my Shark RV850’s battery drains too quickly?
If your Shark RV850’s battery drains quickly, monitor the battery life and consider replacing it if it’s significantly degraded. Contact Shark customer support for battery replacement options.
Can software updates fix docking issues on my Shark RV850?
Yes, software updates can often resolve operational issues, including docking problems. Use the SharkClean app to check for and install any available software or firmware updates for your RV850.
Why is my Shark robot vacuum not charging when docked?
If your Shark robot vacuum is not charging when docked, check the power connection to the docking station and ensure it’s securely plugged into a working wall outlet. Also, clean the charging contacts on both the robot and the dock.
Is there a specific placement for the Shark RV850 docking station?
Yes, the Shark RV850 docking station should be placed on a hard, level surface against a wall. Ensure there is a clear, unobstructed path of at least 3 feet in front and 1.5 feet on each side. Avoid placing it on carpets or in direct sunlight.
Tips, Warnings, and Best Practices
- Safety First: Always turn off the robot before performing any maintenance or cleaning tasks.
- Avoid Liquids: Never use liquids to clean the sensors or charging contacts.
- Regular Maintenance: Follow the recommended maintenance schedule in your user manual to keep your robot in optimal condition.
- Monitor Performance: Regularly monitor the robot’s performance and address any issues promptly to prevent further damage.
- Keep Updated: Stay informed about software updates and new features for your Shark RV850 by checking the SharkClean app regularly.
Conclusion
When your Shark RV850 refuses to dock, don’t panic. By systematically checking for obstructions, cleaning the sensors, verifying the docking station, and ensuring the battery is healthy, you can usually resolve the issue. Regular maintenance and following best practices will keep your robot vacuum docking reliably, ensuring your home stays clean with minimal effort. If these steps don’t work, don’t hesitate to contact Shark customer support for further assistance. Your diligence will keep your robotic helper doing its job for years to come!
